How to Order
To place an order, please email your order to us or call us at 828-329-5419 8am-5pm EST.
We do not take credit cards. Payment must be either check or money order payable to Phil Rasmussen. Better yet, send your payments to paypal.me/PhilRasmussen
Checks and money orders must clear the bank prior to any work being done on your project.
All furniture orders require a 50% deposit at the time that the order is placed.
Furniture is shipped via freight carriers FOB-Origin.
All pens are shipped at no cost to the client.
About Shipping
Shipping charges continuously change based on four basic factors -- fuel costs, package size, package weight, and distance. If shipping overseas, other factors such as tariffs, the political environment, and trade agreements must be considered. Shipping costs for large items, such as furniture, are one of the most difficult things to determine until a project is completed. Based on experience and working with common carriers, we can get pretty close to the shipping costs. We have found that the following points help to ensure a good shipping experience.
- Provide us with:
- an accurate shipping address
- both cell and landline phone numbers
- an email address where we can send you tracking numbers and other info
- Have someone present to receive the shipped item
- Photograph the package from all sides before opening
- If the package or item is damaged:
- take photographs of the damage as soon as possible
- write a concise report, as soon as possible, that includes:
- attitude of those delivering the item
- your initial findings and thoughts upon receiving a damaged package
- a good description of the damage
Please send all correspondence to:
Phil Rasmussen
Mountain Woodworker
123 Haywood Park Dr
Hendersonville, NC 28791
or email me at: Contact